1)Q: Which trade term I can choose?
A: You can choose FOB,CIF, DDU or other terms. You can book ship or I can book ship for you.
2)Q: How can I get quotation from you?
A: You can make the inquiry online on Alibaba, or send email to us. It is better if you can tell what is your detailed request information. We will reply to you within 2 hours on work days, and within 24 hours on holiday.
3)Q: How can I choose right machine and how to assure quality?
A: You can choose machine on our website accodring to your request. Or You can let our seller know what is your request specifcation or what is your parts, so let our seller recommend suitable machine to you. We have do trade machine years, and export machine to over 100 countries. We have CE, ISO, SGS and other quality certificate.
4)Q: how can I make the payment?
A: We can make the deal on Alibaba online platform, you can pay by T/T or Credit card. You can also pay to my company business bank account. You can also choose L/C or other way.
5)Q: How long does it take to get machine?
A: If the machine you will order is standard machine, we can ready the machine within 15days. If special machine, please confirm with our seller. The ship time is about 30 days to Europe, America. If you are from Australia, or Asia, it will be shorter. You can place order according to delivery time and ship time.
6)Q: how about warranty?
A: warranty is one year, but we will offer lifetime service for machine.
7)Q: How do we confirm the accuracy and performance of machines?
A: (1) Regarding the performance ,we could produce a workpiece for your consult ,which will be produced according to the customer's sample that send to us.
(2)You could inspect machine accuracy by online video
(3)You also could check our factory and machine quality by SGS or other Inspecting Authority.
We want to know:
1.What’s your Industrial Voltage?
2.We strongly suggest you to tell us size, material of your workpiece for our evaluation, if possible, better to send us workpiece drawing, so that we can recommend you most suitable model!
3.If need CIF Price, please kindly tell us the port of destination.